Los’ Hair Candy – Privacy Policy
All Natural All the Time
Effective Date: August 13, 2025
Introduction
At Los’ Hair Candy, we respect your privacy as much as we care for your hair. When you book a service, shop our products, or visit our website (https://www.loshaircandy.com/), you trust us with your personal information — and we take that responsibility seriously.
This policy explains:
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What information we collect and why
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How we use it
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How we protect it
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Your choices about your information
By using our website, booking a service, or making a purchase, you agree to this Privacy Policy.
What We Collect
We collect information in two ways:
1. Information You Give Us
When you book an appointment, make a purchase, or contact us, you may share:
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Contact details: name, address, phone number, email
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Payment details: credit/debit card information, payment service (Cash App, Chime, etc.)
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Service details: preferences, feedback, reviews, or communication through phone, email, or chat
You can always choose not to share certain information, but it may affect our ability to provide services.
2. Information We Collect Automatically
When you use our website, we may collect:
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Device details (type, operating system, browser)
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IP address and general location
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Pages visited and time spent on our site
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How you interact with our emails, products, and promotions
We use cookies and analytics tools to help us improve your experience.
How We Use Your Information
We use your information to:
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Book and confirm your appointments
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Process your payments
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Deliver products or services
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Improve our website, products, and services
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Communicate with you about updates, offers, and events
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Prevent fraud and keep our systems secure
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Comply with legal requirements
We do not sell your personal information.
How We Protect Your Information
We use reasonable security measures — both digital and physical — to protect your data. While no system is 100% secure, we work hard to keep your information safe. You can help by using strong passwords and keeping your devices secure.
Your Choices
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You can opt out of marketing emails anytime by clicking “unsubscribe” or contacting us.
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You can request to see, update, or delete your personal information.
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You can decline certain data collection (like cookies) through your browser settings.
Children and Families
Our services are available for all ages. We may collect basic contact and service details for children under 13 only with the consent of a parent or guardian.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll post the updated date at the top of the page.
Contact Us
If you have any questions about this Privacy Policy or your personal information, you can reach us at:
Los’ Hair Candy
4131 Glenwood Ave. Unit 62
Boardman, OH 44512